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  • About Phoenix Life
  • About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

    About us

    • Our commitment to you
    • Who we are
    • Latest news
    • Our history
    • Transfers and mergers

    Committees and reports

    • Independent Governance Committee
    • With-Profits Committee
    • Phoenix Life complaints publication
    • Financial reports

    Our approach

    • Sustainability
    • Corporate responsibility
    About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

  • Customer centre
  • Customer centre

    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

    Get in touch

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    Customer centre

    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

  • Retirement centre
  • Retirement centre

    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

    Retirement

    The retirement journey
    • Getting started with your pension
    • Getting ready to access
    • What are my retirement options

    Pensions

    Guide to pensions
    • Understanding pensions - the basics
    • The state pension
    • Where to get help
    • Fees and charges
    • Understanding tax

    Tools

    Tools and calculators
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    Retirement centre

    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

  • Planning your future
  • Planning your future

    Wherever you are in life, you’ll be making some important financial decisions. In this section we will provide you with useful information and suggestions of where you can get further details.

    Pension lifestyling

    Pension lifestyling and your fund choices
    • Investment choices
    • Lifestyle switching
    • Changes to lifestyle switching
    • Deciding where to invest your pension funds
    • Case studies
    • What next?

    Planning

    • Bereavement and funerals
    • Financial planning
    • Savings and investments

    Retirement

    • How to plan for retirement in the UK
    Planning your future

    Wherever you are in life, you’ll be making some important financial decisions. In this section we will provide you with useful information and suggestions of where you can get further details.

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  • Customer centre
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  • Product guides
  • What does term assurance mean

What does term assurance mean?

Term assurance policies run for a set number of years, or ‘term’. They’re a kind of protection insurance, paid to your family or financial dependents if you die during the term.

You can have a term assurance policy for your own life, jointly with a partner or on the life of someone else with whom you share a financial interest, like a spouse or business partner.

Individual policies only pay out if the holder dies within the term. If you survive past that term, your family or dependents won’t receive anything. Joint policies pay out in full and then finish when the first of the two policyholders dies. Joint life policies cover two people, but only pay out once. Usually, this is a lump sum payment to the survivor after the first person dies within the term of a policy. When the policy ends, there's no further life cover for the survivor.

If you already hold a policy, you’ll probably find that the premiums haven’t changed since it began. That’s because premiums usually stay the same for the full term of the policy.

In some cases they might be reviewed every five years or so to make sure they still offer the cover you need. When that happens, the premiums can go up or down, but you’ll always be told if they need to change.

The premium you pay will depend on your age and health, as well as the amount of cover you want and the length of the term. Premiums will be higher if you’re older, in poor health or have habits — smoking, for example — that could increase the risk that you’ll die within the term.

You’ll normally pay premiums every 30 days. If you miss a payment, your policy will usually end, leaving you without cover. Don’t worry if that happens accidentally, you can usually re-start your policy if you act within 13 months.

You’ll have to catch up on missed premiums, and you’ll probably also have to provide a new medical underwriting assessment of your health. It’s important to remember that policies can’t be restarted if you leave them unpaid for more than 13 months.

Your policy only pays out if you or your joint policyholder dies. You can’t surrender or cash it in if you change your mind. If you haven’t already started a term assurance policy, we recommend that you take financial advice to make sure it’s right for you.

  • Types of term assurance

  • Add-on benefits

  • Finding out more

  • With-profits

    Do you have a policy invested in a with-profits fund?

    With-profits bonuses

  • Unit-linked

    Do you have a policy that can invest in Unit-Linked funds?

    Unit-linked funds

  • Your retirement options

    View our video to help you to understand the retirement options and help available to you

    Retirement options

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© 2025 Phoenix Life Limited

Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Phoenix Life Limited is registered in England No. 1016269 and has its registered office at: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG.

Phoenix Life CA Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Phoenix Life CA Limited is registered in England No. 959082 and has its registered office at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG. Phoenix Life CA Limited uses the Phoenix Life brand under licence.

Standard Life International dac is regulated by the Central Bank of Ireland. Standard Life International dac is a designated activity company limited by shares and registered in Dublin, Ireland (408507) at 90 St Stephen’s Green, Dublin D02 F653

Phoenix Customer Care is a trading name of Phoenix Customer Care Limited, registered No. 03315193 and Pearl Customer Care Limited, registered No. 03947540. Both maintain their registered office at: 1 Wythall Green Way, Wythall, Birmingham B47 6WG. Phoenix Customer Care Limited and Pearl Customer Care Limited are Introducer Appointed Representatives of:

National Friendly Financial Solutions, a trading name of National Friendly who are authorised and regulated by the Financial Conduct Authority.