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  • About Phoenix Life
  • About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

    About us

    • Our commitment to you
    • Who we are
    • Latest news
    • Our history
    • Transfers and mergers

    Committees and reports

    • Independent Governance Committee
    • With-Profits Committee
    • Phoenix Life complaints publication
    • Financial reports

    Our approach

    • Sustainability
    • Corporate responsibility
    About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

  • Customer centre
  • Customer centre

    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

    Get in touch

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    Customer centre

    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

  • Retirement centre
  • Retirement centre

    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

    Retirement

    The retirement journey
    • Getting started with your pension
    • Getting ready to access
    • What are my retirement options

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    Guide to pensions
    • Understanding pensions - the basics
    • The state pension
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    Retirement centre

    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

  • Planning your future
  • Planning your future

    Wherever you are in life, you’ll be making some important financial decisions. In this section we will provide you with useful information and suggestions of where you can get further details.

    Pension lifestyling

    Pension lifestyling and your fund choices
    • Investment choices
    • Lifestyle switching
    • Changes to lifestyle switching
    • Deciding where to invest your pension funds
    • Case studies
    • What next?

    Planning

    • Bereavement and funerals
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    Retirement

    • How to plan for retirement in the UK
    Planning your future

    Wherever you are in life, you’ll be making some important financial decisions. In this section we will provide you with useful information and suggestions of where you can get further details.

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  • Planning your future
  • Pensions lifestyling and your fund choices
  • Investment choices

Investment choices

At Phoenix we recommend you regularly review where your pension savings are invested.

The funds you invest in will depend on your attitude to risk and when and how you plan to access your pension savings.

Most Phoenix pension plans offer a range of funds from low to higher risk funds.

You can usually switch existing investments and change where future payments are invested for free.

Your pension plan may also offer a lifestyle switching option (sometimes known as phased, protective, automatic or default switching).

Lifestyle switching gradually moves your pension savings out of higher risk funds (investing in assets such as shares) into lower risk funds (such as cash) and normally starts 5 years before your chosen pension date.

At Phoenix we have decided to turn off the lifestyle switching option which is available on some pension plans, as it may not fit with people’s plans.

Unit-linked funds

When you first took out your pension plan, it was common to stop work and retire at age 60 or 65 and buy a guaranteed income known as an annuity.

Changes to pension rules mean you can now access your pension savings in different ways from age 55.

You can:

  • take all your pension savings in one go;
  • get a guaranteed income for life;
  • get a flexible retirement income;
  • take your pension savings as a number of lump sums; or
  • choose more than one option and mix them.

MoneyHelper is here to make your money and pension choices clearer. Here to put you in control with impartial help that’s on your side, backed by government and free to use.

  • Lifestyle switching

    Information on how lifestyle switching works

    Lifestyle switching

  • Retirement choices

    Help with your retirement planning and understanding your options

    Retirement centre

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© 2025 Phoenix Life Limited

Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Phoenix Life Limited is registered in England No. 1016269 and has its registered office at: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG.

Phoenix Life CA Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Phoenix Life CA Limited is registered in England No. 959082 and has its registered office at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG. Phoenix Life CA Limited uses the Phoenix Life brand under licence.

Standard Life International dac is regulated by the Central Bank of Ireland. Standard Life International dac is a designated activity company limited by shares and registered in Dublin, Ireland (408507) at 90 St Stephen’s Green, Dublin D02 F653

Phoenix Customer Care is a trading name of Phoenix Customer Care Limited, registered No. 03315193 and Pearl Customer Care Limited, registered No. 03947540. Both maintain their registered office at: 1 Wythall Green Way, Wythall, Birmingham B47 6WG. Phoenix Customer Care Limited and Pearl Customer Care Limited are Introducer Appointed Representatives of:

National Friendly Financial Solutions, a trading name of National Friendly who are authorised and regulated by the Financial Conduct Authority.