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About Phoenix Life

At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

Proud to be part of Phoenix Group

We are part of Phoenix Group, the UK’s largest long-term savings and retirement business. Together we share an aligned ambition to help every customer enjoy a life full of possibilities.

You can read about the commitments we make to all our customers in terms of the service we provide and the ways in which we listen to you to help us understand your needs and improve the way we work.

One of the areas which we focus on is making a positive impact on the lives of our customers through our corporate responsibility programme.

We welcome feedback and are committed to acting on any complaints we receive quickly and efficiently to ensure fair treatment of our customers in all that we do.

The Independent Governance Committee we have set up works independently of Phoenix and solely in the interest of members of workplace pensions schemes operated by Phoenix.

We welcome feedback and are committed to acting on any complaints we receive quickly and efficiently to ensure fair treatment of our customers in all that we do.

Our commitment to you

Who we are

Phoenix Life is proud to be part of Phoenix Group; the UK’s largest long-term savings and retirement business

Phoenix Group

Our history

Find our about the life companies that have come together to form Phoenix Life

Our history

Independent Governance Committee

Set up in the interests of members of work place pension schemes

Learn more
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