One of the areas which we focus on is making a positive impact on the lives of our customers through our corporate responsibility programme.

We welcome feedback and are committed to acting on any complaints we receive quickly and efficiently to ensure fair treatment of our customers in all that we do.

The Independent Governance Committee we have set up works independently of Phoenix and solely in the interest of members of workplace pensions schemes operated by Phoenix.

We welcome feedback and are committed to acting on any complaints we receive quickly and efficiently to ensure fair treatment of our customers in all that we do.

  • Who we are

    We're part of Phoenix Group, we both share an aligned ambition to help every customer enjoy a life full of possibilities

  • Our history

    Find our about the life companies that have come together to form Phoenix Life

  • Independent Governance Committee

    Set up in the interests of members of work place pension schemes