The help centre provides guidance and information on a range of important topics all in one place. We want to help you understand more about your policy, answer any questions you might have and show you how to manage different aspects of your policy.
Helping you every step of the way
FAQs
We have provided answers to some important questions we hear most frequently.
People aged over 55, with access to their pension, can become the target of fraudsters. We are committed to help protect you and your pension, and this section includes important tips and information to recognise and avoid pension frauds and scams, stay safe online, and keep your pension savings secure.
The rising cost of living, job loss, illness, debt or loss of a loved one can affect us all. If you're struggling, we want to help you find the right support for you.
Essential costs like food, energy, rent or mortgage payments are rising which can impact your financial situation. Everyone’s circumstances are different, but here are some tips that can help you look at where to start.