What are cookies?
A cookie is a simple text file which stores small pieces of information. When you visit one of our websites its server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.
Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.
How does "Phoenix Life" use cookies?
Some cookies are needed to make our websites work and can’t be turned off. Others are optional and you can change your preferences at any time in Cookie settings.
Cookie name | Description | Category | Expires |
---|---|---|---|
AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | Strictly necessary | 6 Days |
AWSALB | AWS ELB application load balancer | Strictly necessary | 6 Days |
AWSALBTG | AWS Application Load Balancer Cookie. Load Balancing Cookie: Used to encode information about the selected target group. | Strictly necessary | 7 Days |
AWSALBTGCORS | This cookie is associated with Amazon Web Services Elastic Load Balancing functionality. It is used to honor sticky sessions and enable target group stickiness. When the load balancer first routes a request to a weighted target group, the cookie is generated and included in subsequent requests to the load balancer. It is used to route requests to the target group specified in the cookie. Specifically, the AWSALBTGCORS cookie is used with CORS (cross-origin resource sharing) requests that require the SameSite attribute to enable stickiness. It includes all the same information as the AWSALBTG cookie, plus the set SameSite attribute. | Strictly necessary | 7 Days |
__CookieConsentV300 | Used to check whether the user has read the cookie disclaimer and has hit 'Accept All', 'Decline All' or 'Save Preferences. | Strictly necessary | Persistent (180 days) |
selectedInsurance | Used to remember the previous policy provider the user has selected | Strictly necessary | Persistent (30 days) |
ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | Strictly necessary | End of browser session |
_cls_s | Glassbox - Glassbox is a web analytics service. We use these cookies to understand how users interact with our site. These cookies give Glassbox information used to compile anonymised reports summarising website activity. The IP address collected through Glassbox will not be associated with any other data held by Glassbox Digital. No other personal information, which allows the user to be identified, will be collected when visiting this website. | Experience and insight | End of browser session |
_cls_cfgver | Glassbox - Glassbox is a web analytics service. We use these cookies to understand how users interact with our site. These cookies give Glassbox information used to compile anonymised reports summarising website activity. The IP address collected through Glassbox will not be associated with any other data held by Glassbox Digital. No other personal information, which allows the user to be identified, will be collected when visiting this website. | Experience and insight | End of browser session |
ROUTEID | Glassbox cookie. This is a load balancing cookie used to map a user’s session to a particular server instance. | Experience and insight | End of browser session |
_cls_v | Glassbox - Glassbox is a web analytics service. We use these cookies to understand how users interact with our site. These cookies give Glassbox information used to compile anonymised reports summarising website activity. The IP address collected through Glassbox will not be associated with any other data held by Glassbox Digital. No other personal information, which allows the user to be identified, will be collected when visiting this website | Experience and insight | 5 Years |
rto | Glassbox cookie | Experience and insight | End of browser session |
_ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Experience and insight | 730 Days |
_ga_5ETVLN7G70 | A Google Analytics cookie used to persist session state, collect information about how visitors use our site. This information is used to compile reports and to help improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, marketing performance, where visitors have come to the site from and the pages they visited. | Experience and insight | 729 Days |
_ga_NMRSCT1LFH | A Google Analytics cookie used to persist session state, collect information about how visitors use our site. This information is used to compile reports and to help improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, marketing performance, where visitors have come to the site from and the pages they visited. | Experience and insight | 729 Days |
_ga_HDM6BN56JZ | A Google Analytics cookie used to persist session state, collect information about how visitors use our site. This information is used to compile reports and to help improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, marketing performance, where visitors have come to the site from and the pages they visited. | Experience and insight | 729 Days |
_ga_V1VQCPSY6V | A Google Analytics cookie used to persist session state, collect information about how visitors use our site. This information is used to compile reports and to help improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, marketing performance, where visitors have come to the site from and the pages they visited. | Experience and insight | 729 Days |
_sg_b_p | Supports the operation of a survey tool on our site from a provider called Alchemer which we use for customer feedback. | Experience and insight | End of browser session |
_sg_b_n | Determines whether a visitor has previously seen the Alchemer survey. | Experience and insight | 1 month |
_sg_b_v | Determines whether a user has previously taken the Alchemer survey. | Experience and insight | 2 months |
How long are cookies saved for?
This depends on whether they are session cookies or persistent cookies.
Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.
Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every 180 days (six months). You can update your choice at any time in ‘Cookie settings’.
What type of cookies does "Phoenix Life" use?
We use both first and third party cookies on this site.
First party cookies are set by the digital platform you’re using and aren’t shared elsewhere. Often these cookies are used to remember information about how you used a platform.
Third party cookies are placed on your device by a website outside the one you’re on. For example, if you use a social media ’share’ button on a website, the social network (like Facebook) will put a cookie on your device so they know what you’ve liked. If you want to control how third parties can use your data then you need to set your privacy choices on their site.
How do I manage cookies?
When you turn off any non-essential cookies, and after you refresh or move away from this page, we will stop setting or using those cookies.
Cookies and your browser settings
You can use your browser settings to delete Cookies that have already been set at any time. You can also use your browser settings to manage Cookies to switch off a Cookie altogether. If you do this, it could mean that we can't use strictly necessary Cookies properly and so parts of our website may not work correctly.
For more information about how to use your browser settings to clear your browser data or to manage Cookies, check your browser ‘Help’ function.
Blocking or restricting Cookies
You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. To find out how, visit all about cookies.
Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our website.
It is also important to know that rejecting Cookies will not delete any Cookies that have been saved to your device in the past. You can delete previously saved Cookies via your browser settings.
More information
Changes to this policy
We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 28th June 2024.
Contact Information
We welcome your comments about this policy. Email us at [email protected].