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  • About Phoenix Life
  • About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

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    About Phoenix Life

    At Phoenix Life we want to make sure you have all the information you need at your fingertips. In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.

  • Customer centre
  • Customer centre

    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

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    We want to make it easy for you to find everything you need, when you need it. The customer centre is where we’ve gathered the information, links and contact details you need to manage your pension, amend your policy, change your personal details and get in touch.

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  • Retirement centre

    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

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    There’s a lot of information out there about routes to pension and retirement planning, so we know it can feel stressful and overwhelming. It doesn’t have to. Our simple to follow guides and tools will help you figure out where you want to be and how to get there.

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  • Planning your future

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    Planning your future

    Wherever you are in life, you’ll be making some important financial decisions. In this section we will provide you with useful information and suggestions of where you can get further details.

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  • Types of annuity

Types of annuity

A pension annuity is one you get by using your pension savings and you don’t have to use all of your pension pot to have one. You can usually take a tax free lump sum of up to 25% from your pot, and use the rest for an annuity that pays you a guaranteed regular income for the rest of your life or a set number of years. You’ll may pay tax on that income, just as you would on a salary.

Unlike the other forms of annuity, a deferred annuity doesn’t pay income straight away. Instead payments start from an agreed time in the future. You might also be able to change the annuity into a lump sum fund to increase the pension benefit options open to you.

A Guaranteed Fixed-term or temporary annuity is a way of accessing some or all of your pension savings to provide you with a guaranteed income for a fixed term, a maturity value at the end of the term, or both, depending on the options you choose. It can help you if you are simply looking for a guaranteed income for a fixed period of time, with the option of doing something else at the end of that time. 

If you die during the term, the rest of the money will usually be paid to a beneficiary of your choice. How this works will depend on your provider and the terms you’ve agreed between you.

An immediate needs annuity can provide a guaranteed monthly payment for life to help pay for the cost of your care fees. If it’s paid directly to your care provider, the income from the annuity is tax free. How much you will receive depends on a number of things including your age, your health, and how much you have to pay towards the annuity.

If you have certain health conditions or habits you might qualify for what’s called an enhanced or impaired annuity. It means the provider thinks you’ll have reduced life expectancy. That might be because of health issues like cancer, heart attack, diabetes or stroke. It might be because you smoke, are overweight, because you work or have worked in a dangerous environment.

This kind of annuity offers a higher level of income because the provider expects it’ll be paid for a shorter amount of time. If you think you might benefit from this option, you might have to answer more questions than you would for other kinds of annuity, and submit a medical history or certificate. You’ll may pay tax on that income, just as you would on a salary.

You don’t have to use your pension savings to buy an annuity. You can also use money from your personal saving in return for a regular guaranteed tax-efficient income. Depending on your needs, you can receive income over a specified term or for the rest of your life.

In most cases HMRC will allow part of each income payment you get as a return of the original lump sum you paid. They class this as the capital element, which means you won’t be taxed on your original payment.

But the difference between the total income payment and the capital element is taxable as savings income.

  • About annuities

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  • Finding out more

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© 2025 Phoenix Life Limited

Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Phoenix Life Limited is registered in England No. 1016269 and has its registered office at: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG.

Phoenix Life CA Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Phoenix Life CA Limited is registered in England No. 959082 and has its registered office at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG. Phoenix Life CA Limited uses the Phoenix Life brand under licence.

Standard Life International dac is regulated by the Central Bank of Ireland. Standard Life International dac is a designated activity company limited by shares and registered in Dublin, Ireland (408507) at 90 St Stephen’s Green, Dublin D02 F653

Phoenix Customer Care is a trading name of Phoenix Customer Care Limited, registered No. 03315193 and Pearl Customer Care Limited, registered No. 03947540. Both maintain their registered office at: 1 Wythall Green Way, Wythall, Birmingham B47 6WG. Phoenix Customer Care Limited and Pearl Customer Care Limited are Introducer Appointed Representatives of:

National Friendly Financial Solutions, a trading name of National Friendly who are authorised and regulated by the Financial Conduct Authority.