What do you need to do?

  • If the person we wrote to doesn’t live at the address – please complete and submit this form called Not known at this address
  • If you’re the person we want to get in touch with – please complete and submit the form below called Confirm your details

Confirm your details

If you’re the person we want to get in touch with, please complete the form below and then click submit.

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If you know what policies you hold with Phoenix Life, please enter below. This includes policies taken out in the past with, for example, Cannon, British National Life Assurance (BNLA), Lincoln and Sun Life Financial of Canada.

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We’re committed to protecting and respecting the privacy of our customers

At Phoenix we’re committed to maintaining the trust and confidence of our customers. Our Privacy Notice explains when and why we collect personal information about our customers, how we use it, the conditions under which we may share it with others and how we keep it secure. It also explains how long we keep customer information, how customers can obtain a copy of their information and the choices available to them in regards to how we use it.