Complaint handling reports for Phoenix Life Limited and Phoenix Life CA Limited can be viewed below.

For the period: 1 January 2026 to 30 June 2026

To see our complaint handling reports for other Standard Life companies, please visit Standard Life plc - Contact us.

  • About us

    Phoenix Life is part of Standard Life plc, we share an aligned ambition to help every customer enjoy a life full of possibilities.

  • Contact us

    Find our contact details to get in touch about your policy.

  • Want to complain

    Find out who to contact.