We’re making changes to your with-profits policy to give you greater certainty about the future
You have a policy which invests in the Britannic Industrial Branch Fund. We’re planning to close this fund soon, we expect this to happen on 1 October 2026.
When the fund closes, all policies will move to the Phoenix Life Non-Profit Fund.
If your policy is with-profits, it will become non-profit.
If your policy is already non-profit, you won’t notice many changes.
What this means for you
We want to reassure you that your benefits are safe and secure and will be paid out as usual when it’s time to make a claim.
Your policy will continue to provide the same guaranteed benefits.
All bonuses already added to your policy will remain safe.
If your policy is with-profits when the fund is closed, we’ll continue to pay annual and final bonuses. These will now be fixed and guaranteed.
Customer Information
We’re writing to all our impacted customers during June 2026 to let them know what’s happening.
At Phoenix Life, our customers are our priority. We want to give you certainty and peace of mind over the future of your policy.
This is why the Phoenix Life Board decided that closing the Britannic Industrial Branch Fund now is in the best interests of the customers that remain in the fund.
Find out why we’re making this change and how we’re protecting your interests.
We know change can feel uncertain. We want to reassure you that the things that may matter the most to you aren’t changing
What’s staying the same?
Your existing bonuses are safe. There will be no change to bonuses you’ve earned so far.
We’ll keep paying annual and final bonuses. If your policy is with-profit when the fund closes, you’ll continue to receive annual bonuses, and we’ll pay a final bonus when it’s time to make a claim.
The way you get in touch is staying the same. You’ll speak to the same team and use the same contact details as you usually do.
What else won’t change? Please select your policy type.
Your policy will still pay out on the death of the life assured. Your guaranteed minimum payment will not be reduced.
Your guaranteed benefits will continue.
Your policy will still pay out at maturity or on the death of the life assured. Your guaranteed minimum payment will not be affected or reduced.
Your premiums won’t change. If you pay premiums, you’ll continue to pay the same amount in the same way as you do now.
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Some things will change, but there’s no need to worry. Your benefits are safe and secure, and they’ll be paid out as usual when it’s time to make a claim
What’s changing for with-profit policies?
Your bonuses will be fixed and guaranteed. The way we work out your bonuses will change. They’ll be fixed in advance and will be guaranteed. Find out more about your future bonuses here.
Your policy will become non-profit. It will move to the Non-Profit Fund. Find out more about how we’ll manage your policy after the fund closes.
We’re here to help with any questions you have about your policy or this change. Please have a look at our frequently asked questions to find the answer you’re looking for.