Customer Centre Contact Finder

Help us put you in touch with the right customer service team

Our customer centre provides you with the contact numbers you will need to get in touch with us. You’ll also find with profits information and fund prices, along with forms and guides to help you make changes to your policy, make a claim and much more.

Our policies are administered by different customer service teams. To ensure you get through to the right team, please use our contact finder tool below.

Policy Finder:

To ensure you are put in touch with the right customer service team, you will need to identify your previous policy provider. Please enter the name of the company your policy was with before it became part of Phoenix Life e.g Cornhill

Contact Finder Tool

Please enter the name of the company your policy was with, before it became part of Phoenix Life e.g Cornhill.

If you don’t know who your previous policy provider was you can use our timeline or alphabetical listing below to help.

If you don't know who your previous policy provider was, you can use our timeline or view the full list below.

View our full list of previous policy providers

Alba Life
Alba Life Limited
Allianz Cornhill
Allianz Cornhill Insurance plc
Beacon Insurance Company Limited
Black Sea and Baltic General Insurance Company Limited
Blackburn Assurance Limited
Blackburn Philanthropic Burial Society
Bradford Insurance Company Limited - endowments
Bradford Insurance Company Limited - pensions
Bristol West of England and South Wales Friendly Collecting Society
Britannia Life Association of Scotland
Britannia Life Limited
Britannic
Britannic Assurance Company Limited
Britannic Assurance plc
Britannic Money Investment Services Limited
Britannic Retirement Solutions Limited
Britannic Unit Linked Assurance Limited
British Legal Life Assurance Company Limited
Century Group
Century Life
Century Life plc
City of Birmingham Friendly Society
City of Edinburgh Life Assurance Company Limited
Colonial Life Insurance Company (UK)
Consumers Life Insurance Company Limited
Credit & Commerce Life Assurance Limited
Crescent Life
Crown Assurance Company
Crusader Insurance Company Limited
Crusader Insurance plc
Ebor Phoenix Assurance Company Limited
Equico International Limited
Evergreen Retirement Assurance Limited
Foreman & Staff Mutual Benefit Society
FS Assurance Limited
Globe Insurance Company Limited
Growth & Secured Life Assurance Society Limited
Hiscox Insurance Company Limited
Lamont Life Assurance Company
Langham Life Assurance Company Limited
LAS Investment Assurance
LAS Pensions Management
Law Union & Rock Insurance Company Limited
Life Association of Scotland Limited
Liverpool London & Globe Insurance Company Limited
Lloyds Life Assurance
London Assurance
London Life
London Life Limited
London Life Linked Assurances Limited
Loyal Endeavour Friendly Society
Mutual Life Assurance
National Australia Life Company Limited
National Employers Life Assurance Company Limited
National Friendly Collecting Society
National Provident Life Limited
NEL Britannia Assurance Company
NPI and National Provident Life
NPI Limited
Old Mutual Life Assurance Company Limited
Oxford Life Assurance Company Limited
Pearl Assurance
Pearl Assurance (Unit Funds) Limited
Pearl Assurance (Unit Linked Pensions) Limited
Pearl Assurance Limited
Pearl Assurance plc
PFM Assurance Limited
Phoenix & London Assurance Limited
Phoenix Assurance Limited
Phoenix Assurance plc
Phoenix Life & Pensions Limited
Pioneer Life Assurance Company
Pioneer Mutual Insurance Company Limited
Preston Philanthropic
Prolific Life & Pensions Limited
Property Growth Assurance Company
Property Growth Pensions and Annuities Limited
Prosperity Financial Services Limited
Prosperity Life Assurance
Providence Capitol Life Assurance Company Limited
Provincial Life Assurance (Pensions) Company Limited
Provincial Life Assurance Company Limited
Provincial Pensions Limited
Royal & Sun Alliance
Royal & Sun Alliance Life & Pensions Limited
Royal & Sun Alliance Linked Insurances Limited
Royal Co-operative Benefit Society
Royal Co-operative Collecting Society
Royal Heritage Life Assurance Limited
Royal Insurance (1968 Fund) Limited
Royal Insurance Company Limited
Royal Life (Unit Linked Assurances) Limited
Royal Life (Unit Linked Pension Funds) Limited
Royal Life Insurance Limited
Scottish Mutual
Scottish Mutual Assurance Limited
Scottish Mutual Assurance plc
Scottish Mutual Assurance Society
Scottish Provident
Scottish Provident Assurance Limited
Scottish Provident Institution
Scottish Provident Limited
Scottish Provident Managed Pension Funds Limited
Scottish Temperance and General Assurance Company Limited
Scottish Temperance Life Assurance Society
Sentinel Life plc
Shield Assurance Limited
Stamford Mutual Insurance Company Limited
Sun Alliance and London Assurance Company Limited
Sun Alliance Linked Life Insurance Limited
Sun Alliance Pensions Limited
Swiss Life (UK)
Swiss Life (UK) plc
Swiss Pioneer Life plc
UK Life Assurance Company Limited
Unit Assurance Company

Your search does not appear in our policy finder.

Please check the spelling or enter another keyword, or browse the full list below.

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We will respond to your email within 5 working days.

Alternatively, to instantly identify your previous policy provider, use our policy finder tool

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Where is your policy now?

If you had a policy with NPI before 1 January 2000, your policy will have been taken over by National Provident Life Limited (NPLL) when National Provident Institution demutualised on 1 January 2000. If you took out an NPI policy after this, your policy will have been with NPI Limited (NPIL). Click on the links below so we can provide you with your policy information, and who to contact.

National Provident Life Limited (NPLL)

Information on all other NPLL policies can be found on the NPI website at www.npi.co.uk

NPI Limited (NPIL)

To find out more about the cookies we use and how to delete them, see our privacy policy .

© 2014 Phoenix Life Limited