At Phoenix Life we want to make sure you have all the information you need at your fingertips.
In this section you will find details about our company, including a timeline of our company history and details on the transfers and mergers that have happened in recent years.
You can read about the commitments we make to all our customers in terms of the service we provide and the ways in which we listen to you to help us understand your needs and improve the way we work. One of the areas which we focus on is making a positive impact on the lives of our customers through our Corporate Responsibility programme.
The Independent Governance Committee we have set up works independently of Phoenix and solely in the interest of members of workplace pensions schemes operated by Phoenix.
We welcome feedback and are committed to acting on any complaints we receive quickly and efficiently to ensure fair treatment of our customers in all that we do.
Find out more
Phoenix Life is part of the Phoenix Group of companies
Find out about the Life companies that have come together to form Phoenix Life
Set up in the interests of members of work place pension schemes
© 2017 Phoenix Life Limited
Phoenix Life Limited (Co. No. 1016269) and Phoenix Life Assurance Limited (Co. No. 00001419) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Both companies are registered in England and have their registered office at: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG.
To find the contact details for our customer centre team responsible for your policy, please enter the name of the company your policy was with before it became part of Phoenix Life e.g Cornhill, or select your provider by clicking on full list.
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To request infromation from the team responsible for your policy, please enter the name of the company your policy was with before it became part of Phoenix Life e.g Cornhill, or select your provider by clicking on full list.
The following information is brought to you by Phoenix Customer Care who are part of the same group as Phoenix Life.
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