Visit our customer centre for general policy information, to get in touch with us or make a claim
VISIT OUR CUSTOMER CENTRE
We are here to look after and safeguard the long-term interests of our policyholders
our commitment to you
Find out what retirement options are available from 6th April 2015.
VIEW OUR RETIREMENT OPTIONS EXPLAINED TOOL
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From 6th April, new pension rules mean more choice and flexibility. Find out more about your Retirement Options.
Find out how to update your details or more about your policy in our customer centre.
Try our collection of tools to help you with your FINANCIAL PLANNING.
Plan for your future
With so much choice it’s important to consider all of your retirement options.
There’s lots of help available when it comes to planning your future.
Making decisions and plans now could help you and your loved ones at a very difficult time.
The options out there are endless but the right choice depends on your circumstances.
View all news
27 February 2015
Latest Complaints Information
Our latest Complaints Information is now available. Read more >>
10 February 2015
Option to request a personalised State Pension statement is now available from age 55
A free government service to help millions of people better understand their State Pension has being expanded. Anyone over the age of 55 is now able to request a personalised State Pension statement, Read more >>
08 August 2014
Have you received a letter from us asking to confirm your details?
Have you have recently received a letter suggesting you may be a Phoenix Life policy holder and asking that you confirm your details with us? Please don’t be alarmed - this is a genuine mailing.
21 January 2015
Life Assurance Premium Relief (LAPR) will no longer be available for premiums due on or after 06 April 2015
23 December 2014
Proposed transfer of policies to Phoenix Life Assurance Limited
22 December 2014
Beware of Pension Scams
01 December 2014
Pension Scams – Phoenix research finds that one in three have been targeted by pension liberation predators *
13 October 2014
September Market Commentary
08 October 2014
Free Pension Guidance
02 October 2014
Pension news update – George Osborne abolishes 55% tax on pension funds at death
29 August 2014
FCA Complaints Information
27 August 2014
Pension Scams – don’t be a victim
14 August 2014
July Market Commentary
Phoenix Life Limited (Co. No. 1016269) and Phoenix Life Assurance Limited (Co. No. 00001419) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Both companies are registered in England and have their registered office at: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG.
We use links to other companies’ internet sites. Phoenix has no control over and will accept no responsibility or liability in respect of the material on, or provision of personal data through, any external website. Your use of such websites is solely at your own risk
Phoenix Customer Care is a trading name of Phoenix Customer Care Limited, registered No. 03315193 and Pearl Customer Care Limited, registered No. 03947540. Both maintain their registered office at: 1 Wythall Green Way, Wythall, Birmingham B47 6WG. Phoenix Customer Care Limited and Pearl Customer Care Limited are Introducer Appointed Representatives of Just Retirement Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Phoenix Customer Care Limited and Pearl Customer Care Limited are also Introducer Appointed Representatives of 425 Financial Solutions, a trading name of 425 Direct Limited who are authorised and regulated by the Financial Conduct Authority.
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