We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0 as a minimum. These guidelines help us to make content accessible to a wider range of people, including those with cognitive, visual, hearing or dexterity impairments.
We use the 4 principles below as guidance to make sure you’re at the centre of our website design:
Perceivable
Our content is presented to match the accessibility needs of our users
Understandable
Our content is easy to understand and is approved by the Plain English Campaign
Operable
We ensure our website can be navigated with a keyboard and other supportive devices such as screen readers
Robust
We ensure the site is functioning and accessible for all our users
There are a large number of charities and organisations that offer support wider than just physical impairments. We have provided links to some of these organisations to help you easily access additional support.
Other support
There are a large number of charities and organisations that help on a vast range of additional services from health and wellbeing to support with Dementia. Listed below are some helpful organisations that can offer advice and support.
Provides a range of helpful information on financial and money matters, health and wellbeing, home and care needs and travel and lifestyle.
Believe passionately that life doesn't end when Alzheimer's begins. They are here for anyone affected by Alzheimer's or dementia, and they do everything they can to keep people connected to their lives and the people who matter most.
Provides a range of helpful information to people whose life has been affected by cancer. They provide guidance and support on a range of issues to both individuals and their families.
Provides help to people affected by dementia. Whether you have a dementia diagnosis, or care for someone who has one, there are local services that can support you practically and emotionally.
The Samaritans believe that if you're given the time and space to talk things through, you can find a way through your problems.
Offers expert care, guidance and support to those living with terminal illness to help them get the most from the time they have left.
A mental health charity who provide a range of services, help and information on mental health issues.
Have access to quality support and services to help those who are carers live their own lives.
Debt and bereavement support
Listed below are several organisations and charities that offer assistance with issues surrounding debt and bereavement.
Debt counselling and support
Bereavement support
Device and browser compatibility
Our website is built to support users across the most common devices and browsers to ensure the best user experience. Popular devices and browsers provide some helpful information on accessibility features they provide, click below to find out more.
Mac
iPad
iPhone
Windows
Firefox
PDFs
We strive to make our website accessible to all web users, however PDF documents do require additional software. To view PDF content, you will need Adobe Acrobat Reader software. Should you need to install this free software, you can visit the Adobe website to download the latest version.
If you prefer to hear the content in a text to speech format, Adobe also provides a free online facility for you to listen to the content in this manner.