If you’re an Irish customer and your policy transferred to Phoenix Life Assurance Europe dac on 1 January 2023, please contact your customer service team in Ireland.
We’re open Monday to Friday, 8.30am to 5.30pm excluding bank holidays. We may record or monitor calls for your protection.
If you call us, please have your policy number to hand as this will help us deal with your enquiry. We may also ask you for personal information like your address, date of birth and National Insurance number. This is so we can confirm your identity and locate your policy.
* Low call rates apply, although costs can vary between telecom providers.
Write to us:
Phoenix Life
PO Box 1457
Peterborough
PE2 2WG
If you write to us, please include your name and policy number, and sign and date your letter.