Introducing Phoenix Customer Care

Phoenix Customer Care is a Phoenix Group company that can introduce you to financial products and services from other providers that may interest you


  • Financial decisions are often confusing and difficult, but crucial. Phoenix is pleased to introduce you to a company offering independent financial advisers to help you make the best decision for you.
  • One of life’s worries is that your loved ones might not be taken care of should the worst happen to you. Over 50s life insurance may give you the peace of mind you need.
  • Funeral planning can help relieve your family from worry at a difficult time. It could also ensure that you avoid future price increases.

For more information simply click on the links.




We use links to other companies’ internet sites. Phoenix has no control over and will accept no responsibility or liability in respect of the material on, or provision of personal data through, any external website. Your use of such websites is solely at your own risk.

Phoenix Customer Care is a trading name of Phoenix Customer Care Limited, registered No. 03315193 and Pearl Customer Care Limited, registered No. 03947540. Both maintain their registered office at: 1 Wythall Green Way, Wythall, Birmingham B47 6WG.

Phoenix Customer Care Limited and Pearl Customer Care Limited are Introducer Appointed Representatives of Just Retirement Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Phoenix Customer Care Limited and Pearl Customer Care Limited are also Introducer Appointed Representatives of 425 Financial Solutions, a trading name of 425 Direct Limited who are authorised and regulated by the Financial Conduct Authority.

Existing policyholders

For queries relating to existing policies, please visit our customer centre for contact details, including fax and email of the Life Company team who will be happy to help you.


It’s never too soon to start making financial plans. Here’s some information you may find useful


If you need financial advice, Phoenix Customer Care can introduce you to an independent adviser. You can also visit does not contain financial advice.

© 2014 Phoenix Life Limited