Contact us

We’re here to help

Call us

0345 305 5552*

or +44 (0)1732 427 114 if you’re calling from overseas

We’re open Monday to Friday, 8.30am to 5.30pm excluding bank holidays. We may record or monitor calls for your protection.

If you call us, please have your policy number to hand as this will help us deal with your enquiry. We may also ask you for personal information like your address, date of birth and National Insurance number. This is so we can confirm your identity and locate your policy.

*Low call rates apply, although costs can vary between telecom providers.

Fax us

0141 221 8527

Write to us

Phoenix Life
301 St Vincent Street
G2 5AB

If you write to us, please include your name and policy number, and sign and date your letter.

© 2016 Phoenix Life Limited

The following information is bought to you by Phoenix Customer Care
who are part of the same group as Phoenix Life.