The Independent Governance Committee (“The Committee”) for Phoenix’s contract based Workplace Pension Schemes today issued its second annual report, which explains the work The Committee has undertaken on behalf of the scheme members.
In compiling the 2017 report, The Committee incorporated findings from a Phoenix customer panel which has been established to hear directly from our customers. The panel includes workplace pension scheme members and this helped The Committee ask about and understand views.
In 2017, The Committee has reported an improved picture for ‘value for money’. The Committee has given Phoenix a rating of green to amber against a rating of amber to green in the 2016 report, with most of the Phoenix workplace pension schemes working well for their members.
The report can be viewed here
Further information on The Committee can be found here.