Welcome to the new website for Phoenix Life customers. The site has been completely redesigned with you in mind, making it easier for you to find what you’re looking for.
- Our new customer centre brings together some information on managing your policy, and how to make a change or get in touch with us.
- Our new planning your future section offers some information on the key financial decisions you may need to make during your lifetime. This includes where to get advice, surrendering an investment, and what to do if you’re approaching retirement. There are also useful links to other sources of information.
- We’re committed to communicating with you clearly in a way you’ll understand. As part of this commitment, we’ve introduced a new interactive jargon buster to explain some of the financial terms we use. Just type the word you’re looking for into the box in the left hand column and the jargon buster will do the rest.
- See our new history timeline that shows all the life companies that have come together to form Phoenix Life.
- Find out about new products and services introduced by Phoenix Customer Care Limited.
If you have any feedback on the new site, we’d love to hear from you. Please complete our short survey